01. Introduction
This Privacy Policy explains how Tikee (“we”, “us”) collects, uses, shares, and protects personal information across the Tikee mobile app for creators, the admin.tikee.live dashboard for brands and networks, and tikee.live (collectively, the “Service”).
This Policy should be read together with our Terms of Service. By using the Service, you agree to the collection and use of information as described here.
02. Information we collect
Account information: name, email address, phone number, TikTok handle, profile photo, and payout details (e.g. Payoneer account) you provide when creating a Creator, Brand, or Network account.
Usage and device data: app and dashboard activity, log data, IP address, device identifiers, and crash reports, collected automatically to keep the Service secure and reliable.
Content data: deal applications, deliverable submissions, messages exchanged through the Service, and — where applicable — recordings of live broadcasts initiated through Tikee (see “Live recordings” below).
03. TikTok Login Kit data
Tikee uses TikTok's Login Kit so creators can sign in and verify their TikTok identity. When you connect your TikTok account, we request the user.info.basic, user.info.profile, and user.info.stats scopes and receive your TikTok open ID, display name, avatar URL, bio description, and follower count.
We use this data only to create and display your Creator profile, match you to relevant campaigns, and confirm you are the creator going live for a campaign you applied to. We do not request or receive your TikTok password, private messages, or any TikTok content beyond what these scopes provide.
You can revoke Tikee's access to your TikTok account at any time from the TikTok app (Settings → Manage account → Apps and websites) or by deleting your Tikee account. Once access is revoked, we delete the TikTok profile data tied to your account within 30 days, unless a longer retention is required for an open dispute or by law.
04. How we use your information
We use your information to operate the Service: matching creators to campaigns, verifying deliverables against live recordings, processing payouts, and enabling brands and networks to review campaign performance.
We also use it to communicate with you about your account and campaigns, to detect and prevent fraud or abuse, to comply with legal obligations, and to improve the Service.
05. Live recordings & verification data
As described in our Terms of Service, Tikee records live broadcasts initiated through the Service to verify deliverables and resolve disputes. Recordings may contain your voice, image, and any content displayed during the broadcast.
Recordings are stored on Tikee infrastructure for the retention period tied to the relevant campaign plan and are accessible only to the contracting brand, authorized Tikee staff, and — where a dispute is raised — the reviewer handling that dispute.
We do not use recordings for any purpose beyond verification, dispute resolution, and the licensed brand usage described in the Terms of Service, unless you separately consent.
07. Data retention
Live recordings are retained for the duration specified in the applicable campaign plan, after which they are deleted or anonymized unless a dispute or legal hold requires longer retention.
Account and transaction data is retained while your account is active and for a reasonable period afterward to meet accounting, tax, and legal obligations.
08. Your rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. You can exercise most of these rights directly from your account settings.
To make a request we cannot fulfil in-app, or if you have questions about your rights, contact us at hi@tikee.live. We will respond within the timeframe required by applicable law.
10. International data transfers
Tikee's infrastructure is hosted with providers operating in the United States and the European Union (West EU). Where personal information is transferred across borders, we rely on appropriate safeguards, such as standard contractual clauses, to protect it.
11. Children's privacy
The Service is not directed to individuals under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.
12. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the app, dashboard, or email, and will update the “last updated” date above.
13. Contact
Questions about this Privacy Policy or your personal information? Reach us at hi@tikee.live. Tikee’s registered address is Shams Business Center, Sharjah Media City Free Zone, Al Messaned, Sharjah, UAE.